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As a party to the action, you cannot serve him yourself. Service wouldn't be proper. But you can call a professional process server, and he can get the job done if the police won't help.
Police don't have to serve a defendant. They frequently will, but it's not their job. Call again. Maybe whoever you get this time will be as cooperative as the first officer.
Just checking in to see if you need more help or any clarification of my answer. If so, please reply here on this question thread.