Hello, Marsha and welcome.
Sometimes, it can take a few days, a few weeks or a couple of months to find out if you are approved. However, if you already have a trusted traveler number, it will make it easier to check your status.
You mentioned 'Global', so I assume you applied for the Global Entry program. In order to find out your status there, please visit the following webpage and scroll all the way down to the bottom, lower right, where it says 'New GOES User,' and 'Register.' Fill in your information and this should let you know if you are approved or not.
If you received a picture ID card with a 'PASSID/KTN' number on the back, you're approved. If this is what you're waiting for, and you had your interview quite a while ago, you can call the following number for support:
Toll Free: 855-USE GOES (873-4637)
Outside the United States:(###) ###-####br />Hours: Monday - Friday 9:00 a.m - 4:00 p.m Eastern
Also, read this webpage with further information about GOES and includes other links that may be helpful:
If you are waiting for TSA Precheck approval, you will receive a letter in the mail, with your Known Traveler Number (KTN). You can check your status here:
Call Universal Enrollment Service at 855- 347- 8371 (HOURS: 8am - 10pm Mon-Fri Eastern time)
or you can visit this website and fill in all requested information :
If you applied for Global Entry and included TSA Precheck, I'd check with Global Entry, first.
I hope this helps!
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