Ask a Lawyer and Get Answers to Your Legal Questions
Good evening. As I am sure you are aware, you must notify the Lottery claims department in writing about a lost ticket. You must provide all the details, such as date played, time played, where played, number played, etc. The claims department will research the claim and notify you of the result. If you did ALL this, you can also go to the store on your own and ask for them to assist and pull a copy of the video tapes, on the day and time the ticket was purchased. If you can obtain the video and show a ticket was purchased, you strengthen your case and they can investigate the clerk and look in the system and see why it was never registered.