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I am sorry for this dilemma. But not sure I understand your specific question. Are you asking if you can sue them (Best Buy) for this?
You can...that is, under the FCRA (Fair Credit Reporting Act) if Best Buy is reporting negative information that is NOT accurate?You can sue them to collect $1000 AND attorney fees.
The "And attorney fees" is the key...there are lawyer who will take these cases because they know the law allows them to take the case on contingency, they know they will get paid if they take the case.
I would contact a local attorney who specializes in FCRA cases and let them bring a lawsuit to get this corrected
Please let me know if you have more questions. I am happy to help if I can. Otherwise, please rate the answer so I may get credit for my work.
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Please rate the answer so I may receive creditThanks for your understandingPhil