I have emails and attachments that I can provide, but it's not clear what the best way of doing that is.
The emails include my specific conversation with hotel representatives, but would not include a phone conversation between the hotel rep and my friend as well as various voice messages and the actual encounter at the hotel where they "barred" me from the hotel, apparently never to return.My current escalation is the VP of operations at AtriumHospitality who I've asked the following:
1. Why did you deter me from asking the police to look into the matter? Is that corporate policy
2. Why was I banned? I'm the victim here, and I've done nothing wrong, I was never violent or even aggressive in my dealings with the hotel. It was never said that coming on site was unwelcome, and now that weeks have gone by with my bank account overdrawn, I'm behind a financial 8-ball that would have been reasonably avoidable had the hotel just agreed to work with me a little. I understand that's not their obligation, but there's a large spectrum of responses, and the response of "call the police" on the software engineer who is asking legitimate questions about a supposed theft on the property that cost him $500 doesn't remotely seem fair. I'm told Justice Court is an option, but it's unclear what my rights are.My other option is social media and just raising a stink of general unfairness, contacting the BBB
and possibly the attorney general
. But I have no legal knowledge (esp in Texas) that would support anything other than, "Wow, these guys seem like terrible people."