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Hi and welcome to JA. Ray here to help you .
If you have been accessing the internet over the kindle you likely have a virus and this is a scam.I would strongly urge you to take it to local pc repair shop, Best Buy here also has one and have them run a virus scan.This certainly sounds like this is the problem here even though it references Windows, its a common scam.
This is sometimes called malware, its the same thing.
definitely a scam, here is more information including where to report.You will need to have this malware virus removed here.
I appreciate the chance to help you today.Thanks again for allowing me to do so.
You can try to remove it yourself..