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Hello there --
Unfortunately, unless the witness actually appears before the judge to give live testimony, the judge is free to ignore any written witness statements either given directly by a witness or given through a private investigator (without the chance to have the witness in the room, the other driver can claim that they are not being given their Constitutional rights to question the witnesses against him and so such statements are generally considered to be HEARSAY by the courts and judges will not usually accept such statements accept in cases where the other side fails to appear and defend against the determination of car accident hearing),
You have 30 days to appeal such rulings (generally) and you can certainly apply to appeal the decision but unless you can get the agreement of the witness to appear in court on the appeals date and to testify on your behalf, then the court will most likely not entertain your appeals case (you have to bring them something new to consider in an appeals hearing).
If you hired the PI, then my suggestion is to contact the PI to see if the witness is willing to appear in court for you and if you can get a solid commitment, then you should contact the court or agency where your original hearing took place and speak to a clerk about getting the appeals paperwork in order to appeal the original decisions.
Please let me know if you have further questions. If not, can you please press a positive rating above in the ratings section so I will be paid for my time (the middle star and the fourth and fifth stars on the right are positive ratings). Doing so will not cost you any additional money -- it simply acts as the trigger to Just Answer to pay me for my time. THANK YOU
Hello again --
I am sorry but I am going to opt out of this question and place it back on the board if another attorney is interested in further assisting you with this. Best of Luck.