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Asad Rahman
Asad Rahman, Lawyer
Category: Legal
Satisfied Customers: 1960
Experience:  Practicing Attorney with 10 years experience
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Can i sue my hosting company? I own a reseller account with

Customer Question

Can i sue my hosting company?
I own a reseller account with a hosting company based in Texan - Austin. under this account i have more then one clinet - around 30 clients. I pay a monthly fees for $ 50, been their client for more then 5 years.
But all my clients emails has been down from Last friday -
The hosting failed to give me an answer - Aftr i chated with their team - called - Emailed - no one answer us and everytime their reply was we updgrated it to a higher management - Eventually on Tueday after i went crasy on them they email that they will be moving to another server by Thursday - The migration will start at 22:00 EST and it will last around 8 to 12 hours.. then i get this update UPDATE 01:45 EST: Blossom.arvixe.com's migration has been postponed.....
these message are through their website - no email or contact from them
And when i speack with their team they do not tell me whey it has been posponed, never get an answer when it will work again ..
No emails since a week and this hosting team never have an answer ..
Can i sue?
Submitted: 1 year ago.
Category: Legal
Customer: replied 1 year ago.
I must wait till they fix the error so me and my clients get our email that is in cue. Then i hae to move to another hosting - That will cost me more then a week of work from 2 people - and all the client will have to pay extra $100/year for every 5 emails they have since i am moving to Godaddy, a better service but more expensive.
Customer: replied 1 year ago.
Not to mention that i lost accounts cuz of this - and many clients will not accept moving with us to the new hosting
Expert:  Asad Rahman replied 1 year ago.

Yes you seem to have a strong basis for a breach of co tract claim against them. I would send one demand with a short turnaround response time and then file suit. I have a suspicion that this company may dissolve or file for bankruptcy so getting your claim in as soon as possible is imperative to preserving your claims. Yoi should have a rough estimate of your losses as well. Does your contract provide for a termination notification or cure period?

Customer: replied 1 year ago.
no it's month on month - i can stop my service anytime
Expert:  Asad Rahman replied 1 year ago.

I see but there usually is a cure clause or something like that. If not yes you can sue now. I still say give them a quick opportunity to cure before suing.

Expert:  Asad Rahman replied 1 year ago.

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Expert:  Asad Rahman replied 1 year ago.

Thank you for signing up for our service. If you need further assistance, let us know, otherwise, please "accept" the answer. If you are inclined, a positive rating is appreciated.