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Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Legal
Satisfied Customers: 17451
Experience:  B.A.; M.B.A.; J.D.
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Had a patient on speaker 30 seconds wanting to complain

Customer Question

Had a patient on speaker for about 30 seconds wanting to complain about an employee while her boyfriend sat in the waiting area. Is that a hipaa violation?
Submitted: 10 months ago.
Category: Legal
Customer: replied 10 months ago.
To add, I work in a pharmacy. It was strictly about a complaint about being on hold to long. It was 10 minutes before closing and no other customer in store besides the patients boyfriend. Is it even considered a HIPAA Violation?
Expert:  Phillips Esq. replied 10 months ago.

No, there is no HIPAA violation. Patient's medical information was not disclosed to anyone.

Customer: replied 10 months ago.
What if the patients boyfriend states otherwise? Can my co-workers testify on my behalf?
Expert:  Phillips Esq. replied 10 months ago.

Yes, your co-workers can testify on your behalf.