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Hello and thank you for contacting us. This is Dwayne B. and I’m an expert here and looking forward to assisting you today. If at any point any of my answers aren’t clear please don’t hesitate to ask for clarification. Also, I can only answer the questions you specifically ask and based on the facts that you give so please be sure that you ask the questions you want to ask and provide all necessary facts.
Generally the FBI has authority over any crime involving a bank, online or a "brick and mortar" location. You can also file a report through www.IC3.gov which is the federal agency that handles internet based crime. All they are is a clearinghouse that then sends the complaint to the appropriate investigatory agencies like the FBI or others. However, they are probably the best place to start since this is really all they do.