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I'm Lucy, and I'd be happy to answer your questions today. I'm very sorry to hear that this happened.
What did the police and FBI say when you contacted them? Please don't take this the wrong way, but - have you ever met your fiance in person? Where was she traveling to JFK from?
Yes, I am here. It takes some time to type a complete answer. I appreciate your patience.
I'm very sorry to have to tell you this, but this is a scam. Your fiance is not the person she is claiming to be, she never set foot in JFK, and she was not kidnapped. That's why police and the FBI cannot help you - because the person you think you know does not exist. No matter what you do or say, how much money you send them, she will never be released - because she's not a real person. She's working with the "kidnappers," to steal your money.
There is NO company called Class Investigations Inc. registered to do business in New York state or California. That means that it's illegal for them to enter a contract with you or take your money in order to do work in either of those states. These people are working with the scam artists. Do not send them another penny.
Contact the Internet Crime Complaint Center to report that you've been scammed.
I realize that you're not going to want to believe this, but this is an EXTREMELY COMMON scam. I've seen it many times. It frequently happens with online relationships, because it's so easy to fake emails and photographs to pretend to be someone you're not. It's a combination of general romance scams with the virtual kidnapper scam discussed in the article pasted below. Scam artists are now playing variations of their scams because, thanks to the internet, people can quickly learn about what they're doing and avoid sending them money.
If this were not a scam, police or the FBI would be investigating. But they've seen this, too, and they know how it works.
If you truly believe that she is legitimate, contact the US Embassy in New York for her home country. They would have the ability to put pressure on law enforcement to take action. But they will tell you the same thing I am saying.
Again, I'm sorry.
You're very welcome. I'm glad I could help.
Be aware of follow-up scams. Sometimes in this situation, the scam artists will have a friend contact you and offer to get your money back - for a small, upfront fee, sent via Western Union. It's just a more despicable part of the original scam. Don't fall for it.
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You said they were called "Class Investigations," which is not a real company. Did you type in the name wrong?
Scam companies LOVE to use the names of real companies, or those that are very similar.
If funds were sent via Western Union or bank transfer, that almost certainly means that you were dealing with scam artists, not someone from a real company.
And honestly, any private investigator should've told you this is a scam before taking your money, and that makes me highly suspicious.
I have to step away for a bit, but I'll be back this afternoon if you have any more questions.
I saw that you opened a new question. To avoid confusion, it's best to keep all communications on this page.
What additional questions do you have?
I am Lucy. IT IS A SCAM. That's why no one can help you - because the person you are talking about never landed on a plane in New York City. The only help I can give you is help you to see that this person is trying to steal money from you. You aren't going to find her, because she doesn't exist. If as many people were ACTUALLY kidnapped from JFK as the scam artist would have you believe, you'd have heard about it on the news. Members of the general public would be terrified to go there. Police would be swarming the place.
Police could call the airline and confirm whether a person with that name was on board. They could pull footage from cameras at the airport, looking for her. They could try to trace any correspondence you got from kidnappers. Things like that. If you have contacted New York Police and the JFK Security Officers and no one is helping you do anything, it's because they are also certain it's a scam.
As I said yesterday, if you don't believe me, call the Embassy for her country and explain what happened. If she is a real person, they can put pressure on the police to take action.