Hi, I was on my mother' checking account with Regions Bank covered by a Durable Power of Attorney
from Oct 2007 and took care of her financial affairs and medical affairs until her death I thought but I ran into my own medical problems and almost died in a hospital in Hawaii. I was not told by anyone at the bank either by phone, email or any written documentation that someone went into a branch of Regions Bank in Mobile, AL and removed me from my mother's bank account covered by the Durable Power of Attorney fraudulently, changed the address fraudulently and the thief at the bank helped 3 women steal over $42,000.00 from the change of address in April 2010 - Mar 2011. Our mother died Mar 19, 2011 but we were not told of her death for 4 days nor we were told that she had been admitted to the hospital 5 times between Sept 1, 2010 and her death, Mar 19, 2011 even though my sister, Debbie was listed on the Durable Power of Attorney. She was only called once, Sept 1, 2011 and told that our mother had been abandon and admitted to the psych ward for getting angry and hitting a resident. The assisted living facility she was living at advised that they did not bring her to the hospital but a supposedly friend who lied, stole, committed fraud, forgery
and possibly murder. We went to the bank after speaking with the funeral home in Mobile, AL to see how much was in her account and found a change of address, fraudulent ATM charges, fraudulent pin withdrawals and 2 fraudulent checks. I contacted the bank in person at the Dauphin Island Parkway branch across from the cemetery who contacted the fraud dept. I spoke with the fraud investigator who never sent me the pictures and written documentation from the change of address in April 2010 - Mar 2011. He only sent me pictures from Mar 13, 2011 - Mar 19, 2011 and a check for $2147.11. I asked for the rest of the money and the pictures and paperwork. He said that my mother died. I said, "I know and where is the rest of the money that was stolen and the pictures and the written documentation. Still nothing to this day. We have even contacted 2 DAs and the financial crimes unit of the Mobile Police Dept in Mobile, AL and have gotten nowhere. We know now that identity fraud is also involved. Someone is either saying that they are my sister, Debbie or me and calling the Assisted Living facility where our mother lives prior to her going into the hospital 01 Sept 2010 and saying that they are my sister and wanting to know if the facility had called the police concerning stealing our mother's car in the parking lot of the facility after my mother and her supposedly friend got into a argument about money and stealing the car out of the parking lot of the facility. We have also since found out that this someone who was passing themselves off as me talked with 2 of my lawyers about bringing lawsuits against the bank, 2 hospitals, nursing facility and a hospice but I did not speak with either of my attorneys in the time questioned and the DA does not give a damn. My last lawyer resigned before I contacted him on 17 Sept 2014 to tell him that I had been removed from my mother's account fraudulently in April 2010 and put back on Mar 2011. I was never told any of this. I put in a complaint to Regions and they told me to contact this individual who speaks with the managers of the bank branches in case of problems. She was supposed to call me back several weeks ago but never contacted me. I also called the fraud dept again in Mobile and spoke with another person who told me to have my lawyer contact their legal dept. I asked for the number. He refused to give me the number. I tried to contact Regions legal dept and was referred to the complaint dept who told that the issue was closed.