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The school taking an adverse action against your daughter for following the directions of a teacher in order to get assistance through a text message would not be proper, even if the school has a policy against the use of text messages. Here is why:
There is a concept under the law called estoppel. Estoppel is an equitable concept that prohibits One party form taking an adverse action against a Second party where the Second party is relying on the words or deeds of the First party to act.
In other words, if the teacher led your daughter to believe that she should text him for help, it is the teacher's actions that gave your daughter the reasonable basis to believe such a text would be okay.
See this article for more information on estoppel:
If the school is threatening or has taken action against your daughter in this situation you should seek redress. Follow the appeals process that the school is required to publish and follow.
If necessary consider hiring counsel if the punishment is excessive.
The following link will help you find one in your area that does this work:
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