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HelloThis is Samuel and I will discuss this and provide you information in this regard.
Please tell me what are they saying the $3500 is for? Is that part of the balance for the tuition?Generally, they will hold transcripts until everything is fully paid.If you look at this LINK you can see that the cost to order the transcripts online is $7.And so based on that information and my research, I am unsure why they are requesting $3500 more.
Please let me know if you have other facts you want to share and/or if there is more information I can provide for you here. Thank you