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I am very sorry for your loss. I am also very sorry that the funereal director acted in such an unprofessional manner, subjecting you and you family to additional unnecessary heart ache and humiliation.
There are two avenues that are available to you to seek redress from the funeral director:
1) You can file a complaint with the State Board that regulates funeral directors. In New York that is:
New York State Department of Health
Bureau of Funeral Directing
875 Central Avenue
Albany, NY 12206
2) You can contact an attorney to file a law suit for Negligent or Intentional Infliction of Emotional Distress.
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