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Hello, your question popped in TV category and I have few questions for you if it is Toshiba TV problem.
If so, what is the model number written on back of TV?
How old it is and how long it have had the problem?What video sources/ devices are hooked to TV and does the frozen problem occurs on all video inputs?
Please note that if it isn't Toshiba TV then mention what it is so I'll forward the question to related category experts and do not rate this response at this time.