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CalAttorney2
CalAttorney2, Attorney
Category: Legal
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Experience:  Civil litigation attorney for individuals and businesses.
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Fed Ex lost a packge containing my entire identity..social

Customer Question

Fed Ex lost a packge containing my entire identity..social security number , tax returns , bank ledgers, my education info ,address , my income and details of a recent lawsuit with my personal history . submitting a claim isnt good enough.
What should I do ?
Submitted: 1 year ago.
Category: Legal
Expert:  CalAttorney2 replied 1 year ago.

Dear Customer, I am very sorry to learn of this situation.

Unfortunately, the carrier's liability is limited by contract. You are entitled to claim the amount permitted up to the amount of insurance you purchased for the package.

Given the nature of the information you lost, if you have not already done so, I would recommend taking steps to protect your identity from theft, see this link to the US FTC: http://www.consumer.ftc.gov/features/feature-0014-identity-theft

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