Hello, and welcome!
My name is ***** ***** it will be my pleasure to assist you today.
My apologies that you did not receive an earlier answer. Various experts are online at different times and I recently logged in and read your question. Your patience is greatly appreciated!
I have a couple of suggestions for you. If you are not already registered with TSA Precheck, you can apply for that program, which will get you through the security screening line more quickly, and in some instances, may not be required to take off your shoes. Here is more information about the application process and how having Precheck can benefit you:https://www.tsa.gov/tsa-precheckR-application-program
In addition, if you have any medical conditions that make it uncomfortable for you to remove your shoes, you can get a letter from your doctor and ask for help in doing so. Please read more, here:https://www.tsa.gov/traveler-information/travelers-disabilities-and-medical-conditions
The TSA Cares helpline listed at the above webpage--1-***-***-****--will be helpful. In addition, you can speak to a Passenger Support Specialist by calling the same number. Their hours are Monday through Friday 8 a.m. – 11 p.m. Eastern Time and weekends and Holidays 9 a.m. – 8 p.m. Eastern Time. Travelers who are deaf or hard of hearing can use a relay service to contact TSA Cares or can e-mail *****@******.***
Here is more information about how a Passenger Support Specialist may help:
I hope this helped and wish you safe travel!
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