I live as a renter in a condo in Seattle.
I had a frozen meat delivery that was going to be delivered while I was out of town.
I checked with the front desk prior to leaving and asked if they were able to accept and keep the delivery frozen. I was told that it would not be a problem and that they had a freezer for perishables that were delivered.
The meat arrived while I was away. The concierge signed for it and it was placed in the freezer. When I returned, I was told that while I was gone, the freezer broke. By the time the concierge realized that the freeze was broken - the meat had thawed.
The building owner will not reimburse me for the $200 of meat that is no longer good.
The building owner's stance is that the freezer was a courtesy and outside of there control that it broke.
My stance is that the delivery was pre-arranged and signed for by the concierge, with a verbal contract
that the meat would be kept frozen.
What side does the law take on this?
Is it an issue of improper maintenance/negligence or is it an issue of out of the condo's control circumstance?