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If you are not getting anywhere with Ivy League Pharmacy and they are not listening to your requests and to make matters worse, are making threats to remove the pump for which they have already received payment, then I strongly urge you to contact the one office which will put "the fear of God in them" and which can also put them out of business for he threats they are making against the device which your mother needs just to stay alive. Please do yourself and your mother a big favor and tomorrow morning immediately contact the Office of the California Attorney General
's Office. That Office is extremely active in protecting the rights of its citizens and especially the rights of their senior citizens.
Call the Office of the Attorney General and ask to speak to one of the Attorneys in that Office. Tell them what Ivy League is threatening to do and especially with regard to the pump, tell them that they have already been paid in full for it, so they would have no right to come and remove it. In addition, be sure to tell that office that if they carried out their threats, they would be guilty of murder and they do not seem to care because they think that they are "untouchable" and "above the law".
Trust me, one telephone call from the California Attorney General's Office will place the fear of God in them and they will never make another threat again. They are very well aware of the power that the Attorney General has and they are also very aware of the penalties which that Office an impose on them, in addition to revoking their license to do any further business in any part of California. Here is the website for the California Attorney General -
If you look at the first page of the above website, you will see the numerous telephone numbers they have listed for the different areas of California.
The following website of the California Attorney General has their Complaint Form which you can fill out, but I think it would be much better if you called them, you will get faster results if you convey to them the urgency of your mother's situation -
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