1) It would be unusual
for SSA to call in the first place. I am tempted to say that this may have been a scammer attempting to verify/gain personal information - see here
. She may wish to go down to the local SSA office to confirm that someone indeed called her, because this may have been a scammer.
2) Even if this was a real telephone call, the SSA does not have the ability
to listen in on people's telephone calls without a warrant, nor would they be doing so unless there was major fraud suspected. In addition if they were, they would not be telling the target this. Such a ridiculous claim only pushes me more to believe that this may have been a scammer. But in any case, I highly, highly doubt that the SSA is listening in. They do not do this.
3) If this was a scammer, they may have gotten her to give her DOB and SSN over the telephone. If so, I would recommend either a security credit freeze (here
), or at least a fraud alert (here
), to ensure that no one can use her without permission.
I hope this helps and clarifies. Gentle Reminder: Use the SEND
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