Thank you for your question. Please permit me to assist you with your concerns.
My apologies if you were offended but the phone call you received is perfectly reasonable. If an installer made an error and simply requested that you return the merchandise, that is reasonable--they did not initially charge you for their mistake an only stated that they would do so if you fail to return the items to them. These are not your items, this was not a gift, it is property that legally does not belong to you, so you do have to return it. The fact they made the mistake does not make this your property, and as they timely informed you of the error, you likewise are legally required to return the items back to them as soon as possible. They are not required to issue compensation, and if you fail to return the items, they can take you to small claims court for the value of the items plus court costs and attorney fees. This is why it is really in your best interest to return and have them remove the items, as their error did not somehow make the items yours to keep.
Hope that helps.
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