You can and should file up with the Department of Justice, which you can do using the information available online here:
I would definitely suggest you call to get the status of your complaint. Although it may be difficult due to the current government shutdown.
The sites that I was mentioning are the following:
I would strongly suggest that you only hire an attorney on a contingency basis, so you only have to compensate the attorney if you receive a settlement or verdict
in your favor.
I hope the above information is helpful.
Please let me know if you have any clarifying or follow up questions as I want to ensure that you are completely satisfied with my service. Please contact me first if you are contemplating leaving me a negative rating, as I’ll be happy to continue to address your concerns until you are completely satisfied with my service.
If not, please remember to rate my answer positively so I get credit for my work. (It doesn’t cost you anything extra and is necessary even though you’ve made a deposit). Please also rate me highly (9-10) when you receive your customer satisfaction survey as well.
Thanks and best of luck!