Dear Customer, thank you for using our service. My name is Bill and I would like to assist you today.
Unfortunately, in these situations (group home placements), the child or adult client's placement is entirely contingent on the group home's willingness to allow them to remain in the home. They may not discriminate based on race, or gender (assuming it is a mixed gender home), or on any other protected class.
The home is a business it is in its best interest to provide a fair and impartial assessment of the events and conduct of those occurrences within the home. I have firsthand knowledge of raising a non-verbal child, and understand the frustration when reports are biased, unfair, or non-forthcoming, but the usual remedy is to take your "business" elsewhere - meaning finding a home that is better suited to your daughter's needs.
There are protections through Medicaid and other insurance
providers regarding payment, but they will not step in to provide any assurances or protections regarding home's decisions regarding how to manage its resident's (unless the home is running an unsafe environment).
If you believe that your daughter is being threatened, harassed, bullied, and abused due to the negligence of the home, in such a manner that you wish to file a lawsuit, you can do so. That would entail filing a civil lawsuit against the home for damages. Unfortunately, this type of claim is somewhat difficult to prosecute given the communications barriers, but it is possible (I would advise a special needs attorney with litigation
If you would like to focus on better placement for your daughter, you can speak with social workers through a regional center, or you can contact a special needs attorney and try to find a home that is more suitable to her needs. As a deputy public guardian, we would sometimes have to try multiple homes for our clients before finding one that was a positive fit (often it is well worth the additional effort given the importance of these decisions - but it is not always practical).