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1) I paid them Installment 1 (several thousands of dollars).2) The site is not live. It is a Yahoo store website.
Thank you, XXXXX XXXXX that information. My concern is that the company is in Detroit, and I am in NY, and I am not in position to go to a Detroit court. If they cannot do the job and will not refund my money, is there any other alternative? I know companies do not like to refund money, so I am concerned that they will continue to string me along. This website is my only source of income, my livelihood. It is a remake of an existing site that is no longer able to sustain me due to the fact that the suppliers discontinued most of their products.
I hope they CAN do the job, but if they are incapable, can you suggest how I might appeal to them to refund me money?
The contract states the job would be completed in 8 - 10 business weeks, and it is over three months now.
Thank you, XXXXX XXXXX That is good news that I would not need to go to Detroit to pursue this if necessary.
One other thing: This is a Yahoo store, and this company is one ot the developers recommended by Yahoo. I brought this issue to the attention of one of the representatives from Yahoo, and she said that the list of developers they recommend is not an endorsement (I don't recall if she used that exact word) but only indicates that they are knowledgable and able to create a Yahoo site.
Since I paid the first installment by credit card, is it possible that they will work with me in some way to restore my funds pending resolution of the problem?
To what extent can I document my experience with this company on the Internet? Perhaps, if they thought I were going to do so, that would also scare them.
Thank you, Ely, for your excellent service. I just completed the rating.
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