Thank you for your prompt reply. I want to do this the right way. I will return the $199 immediately to my tenant. Can you please tell me if I should include a letter, or in this case, another copy of the original bill along with the reimbursed amount? The receipt from the appliance company is handwritten and says, "Maytag coin box problem". Is it appropriate to ask for payment in the following manner:
Enclosed, please find check # XXXXX in the amount of $199, which was originally withheld from your security to pay for the service repair to the dryer that was jammed by you.
Additionally, I am enclosing a copy of the receipt from AP Appliance Pro NYC, for which I have paid and request that you immediately reimburse me due to the following:
For professional services rendered on August 7, 2013 to the Maytag Dryer Coin Slot Box to dislodge two (2) jammed coins (One Canadian quarter and one US quarter), which you inserted the prior evening, rendering the dryer inoperable in the amount of $199.
Joseph, is this acceptable and clear?
I am sending the check out tomorrow, however, Ihave two more questions:
1. Do you think that I have a good chance of being reimbursed for my tenant's act in jamming the dryer's coin box?
2. How long should I wait before I take him to small claims court?
I am a 'small' landlord. I accommodate all my tenants fairly, quickly and to the best of my ability. Although he has been a reliable tenant, he has sent me emails that are causing me stress. Do I stand a chance in getting fully reimbursed according to New York?
3. Do I need to call back the repair people?
I do have the original text where the tenant states that the last two coins became stuck.
I clicked away at all the biggest smiley faces, but I'm not sure if it registered properly because I keep on receiving emails to rate your service. I do hope that your satisfaction results have finally been processed as of this message!
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