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Hello and thank you for contacting us. This is Dwayne B. and I’m an expert here and looking forward to assisting you today. If at any point any of my answers aren’t clear please don’t hesitate to ask for clarification.
Can you sue them? Yes.
Is it going to be worthwhile? It is going to be close.
To recover under your facts you are going to have to somehow prove that there was nothing wrong with the compressor, which is going to require hiring an expert and even then they probably aren't going to be able to say that the compressor was fine.
They may be able to say that the compressor wasn't causing that problem and if they do then the judge may award you the money, but most judges wouldn't award the full amount, they would still allow the auto repair shop to recover the cost of the compressor and take off the labor.
If you have the old compressor then that would make it much easier to win the case and also make it much more likely that the judge would award you the full amount that you paid the auto repair shop.
The website is showing you are offline so I will exit so I can assist other customers. Please feel free to ask any follow up questions that you have in this thread. However, please do not issue a rating until our interaction is complete and all of your questions have been answered.
I'm not offline.
All right. Do you have any more question?
I never saw the compressor. Never was even told what the compressor was doing. Not till I called the corporate office and they patched me into the shop with the manager was I told it was leaking. But if it was leaking the air would not have been cold.
Not having the compressor makes it harder but you still have a good shot at winning. As I said, you're going to have to hire an expert though and those fees aren't recoverable.
If I hire an expert what good will that do if I don't have the compressor?
They can testify that the compressor wouldn't have caused that problem.
They could likely also testify that before you assume it is a compressor they should have checked the throttle body.
Generally a mechanic is supposed to check the least expensive items first,
How would I know about a throttle body? I'm not a mechanic and I trusted in them to find the problem. The compressor had nothing to do with the problem I bought it in for.
That's what I'm saying, the expert can testify they should have checked the throttle body rather than the compressor.
Thank You. I will go back to the dealer shop and see what I can do. I have told at least 4 other mechanics in different places the problem and they ALL said its the throttle body.
You're very welcome.
Best wishes to you on this and please don't forget to leave a Positive Rating (of course I’d suggest Excellent!) so I get credit for my work.