Hello, are you there?
I will be happy to help you, but I have a question. When you turned the car in, was it to a person? Was there someone who handed you receipt (an attendant)?
Please let me know.
Yes, of course, we returned it to the car rental company Rental Car Return @ LAX. An agent ran the bar code and printed out or receipt, handed it to us and we entered the terminal.
I would tell them to go jump and in no uncertain terms. If they wanted to identify damage they should have done it at the time you returned the vehicle. Since there was clearly more mileage on it later, I don't think they could sustain their burden of proof at trial. Also, since it is only $700 or so, they are NOT going to sue. Not to mention the fact that $700 (which includes a new spare tire) amounts to having it waxed, there certainly was nothing significant wrong with the car, even in their mind.
I would send them a letter disclaiming the damage and noting that their opportunity to discover this was when you turned it in, not later. That is the purpose of a walk-around. I would then ignore them. I think the mileage discrepancy alone destroys their case.
I hope this helps.
If you looked closely @ my initial descriptive of the incident, you'll see that the mileage discrepancy is ONLY '1' mile. We turned the car in with an odometer reading of 25154, and the photo they sent us of 'an' odometer (how do I know it's even from the vehicle in question) read 25155.
That to me is not the issue. More so that is a lot of mileage (1 mile) to accumulate moving it around the lot. That strongly suggests something else happened and they are trying to stick you with it. That 1 mile is very significant.
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