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Thank you for getting back to us. Yes you are correct in how we process orders.
We have been working with this client for around 3 years now and have never needed a written contract. We have had basically the same pricing since the beginning and have gotten paid. The owner of the above business and I sat down and had a meeting about two weeks ago and again came to a verbal agreement on pricing, but he is still not paying.
As I stated earlier we are looking to end this relationship ( for many reasons ) but want to make sure we get paid in full before we do.
Can I legally hold his orders/product until we get paid in full for all work that was rendered in the previous months? If not, how do we guarantee payment. He owes us around $ 3000 and that is a lot of income for us.