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Hi, my name is XXXXX XXXXX I will be assisting you.
You are worrying yourself needlessly because in your situation, you did nothing wrong. You gave a fake first name and asked a perfectly valid question. Forget about the reason you asked the question, you cannot get into trouble for what you were thinking and what motivated you to ask the question. The BotXXXXX XXXXXne is that you did nothing wrong and nothing illegal.
1. They cannot take away your financial aid refund money
2. They are not going to spend thousands of dollars to identify a voice which is not connected to an identity and who has asked a perfectly valid question
3. You did not break or violate any laws
You have nothing to worry about,
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Thank you for allowing me the opportunity to assist you,
Thank you for your prompt response. So using a fake first name does not violate any contractual agreement, or laws?
It is not a violation to use your first name only or a fake name. In this day and age of identity theft, it is probably safer to use a fake name when making an inquiry.
You have not violated any law, so you have nothing to worry about. Please do not forget to leave a rating, otherwise I do not receive credit for assisting you,
I'm still somehow worried that they might pursue legal action and take my financial aid money from my account. I know it goes against logic, but I just couldn't sleep last night thinking about it. The representative became very yncomfortable with my queations and she asked for my name, and I panicked and gave them a false first name, and I think the fact that the representative became uncomfortable and suspicious, that made me worried, and the fact that i panicked and gave her the wrong first name, made me worry even more.
I have an ethical obligation to you and all my customers to give only correct Answers and information. Sometimes, I haave the unpleasant task of delivering information that does not support the customer's position, but yours is not one of those situations. From the information you gave me, I can positively conclude that you did not violate any laws, either in not giving your real name, or in making a perfectly legal inquiry. They do not record the voice of their customers when they open accounts or when they conduct their business with the bank, or at any other time. This is the third Answer I am giving you and you still have not rated my service which means that I will not receive credit for assisting you or furnishing you with Answers and information. I do not think that I can add anything to the Answers I already gave you
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