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I don't know. It seems like there should be a way to stop all of this and get the car in working order. Or to force the insurance company to total it after a certain amount of time. Something. Force the first car repair place to reimburse for poor workmanship. Something. I'm so tired of this problem that just goes on forever that I'm looking for a way to make it end.
The insurance company offers three companies that the insurance company will guarantee the work done on the car for the life of the car - or whatever terms they use. But they told me that I can pick one of those or any other company of my choosing, without their added insurance. I chose one of their three for the additional coverage. When Ten painful weeks later, I told them I had enough dealing with the first repair shop, they told me I could pick any shop, and they would cover the charge. Actually they make the first shop pay most or all of it depending on negotiations.
The first company told me the work would be done in two weeks from when they received it. This turned into a month. Twice after that they tried unsuccessfully to redo the repairs to their repairs. The repair shop person I had to deal with lied to me continually. In the end, someone at the shop purposefully damaged a few items. I have no proof; i.e., no video tape. However the insurance adjuster and I both saw parts on one day, which were fine. Two weeks later with only the repair shop having possession of the car, the parts were damaged. Not incidental or accidental damage. The owner of the repair shop said he would assume no liability but out of the kindness of his heart he would pay repairs for them.
When the owner of this large chain repair shop reviewed the story and the car today, he was allowed to view but not repair. Other than viewing, they will not be allowed access to the car. But it is scary when they purposely damage a car. Who knows what else they did that is not obvious.
I realize your answer probably won't really change, but just want to hear what you have to say from a legal standpoint.
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