we recently moved to a new home, the moving company had us sign a document prior to that move. The movers were supposed to take 8 hours moving our things from one home to the other but showed up with a smaller truck and 1 less mover than stated so the move took two full days. and they made us pay for the extra day. Once the furniture was off loaded and placed in new home we noticed that they had scratched the majority of our furniture, broke a lamp over the kitchen, cracked a LED TV, Scratched our brand new refrigerator, broke the computer screen attached to the fridge and totally scratched our tread climber. the tread climber and fridge were 2 months old and stainless steel on fridge is destroyed. They also broke our in wall microwave and scratched the wood floors. The move should have cost 800 dollars but we had to pay almost 1700. When I filed the claim they came back with a resolution of $187. They said they were only responsible for the damage up to the weight of each item which was 0.60 per pound. I understand that is what the document said but they had no regard for our belonging, they didn't even wrap our $3000 fridge and actually dragged our $3000 tread climber on its sides. There were foot prints on our furniture and even though they wrapped things those were even scratched or broken. Is there anything we can do about this, the move was horrible and I am at a loss of what to do. Thank you
Thank you Lucy this helps tremendously. I will either do small claims or AG to see if we can get them to budge on that horrible settlement. :)
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