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We didnt put anything like that in the email communications just had to her to agree.
Thank you for your follow-up, Terra.The reason I ask is generally you cannot compel someone to give you a rating, whether positive or negative. Unless this was a contractual obligation that is directly attached to the price and the service you provided, providing advertising or marketing, or rating you is an option, that is, it is not a material condition of your service and your sale. You cannot use the courts to force her to rate you, or give you a boost to marketing. But next time if you are in a similar condition, you can most definitely consider adding a clause or a condition to the terms stating that the price the subsequent client obtained is contingent upon providing some manner of feedback, and if within a specific time after the sale the feedback is not left behind, the 'regular' price for the service would be charged, whatever that charge would be. Hope that helps.
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