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I singed an online agrmt such as the terms and agreement that I accept.
The individual is not related never met her or spoke with her. She has the same name as me though
She called the company and advised that she could not get into her account and they asked for her name. She gave it, and without any other questions they asked her if her email address is ..... she said possibly, I have about 15 so don't know if that is the one I used with your company. They said ok and changed the password XXXXX gave her my account over the phone in 3 minutes. No security questions asked or nothing. This company is so very very big.
She found my home address, my phone number, my credit card info all of my clients information that is stored there. sensitive info credit card numbers, paystubs tax returns etc.
Because she has the same name as me..but nothing else
She says no, but what if something comes up in a year. I cannot be sure
Not that I know of at this time.
She was very nice and did contact me, but now
the company is not telling me how this happened and the outsourcing man from India (I assume) is saying that they have strict policy issues about privacy and I might have given her my email address or password.
I cannot predict the future or she copied anything, I don't think so, but what if...I do not know. My personal information was given to someone I do not know. Must there be damages first? Took 3 minutes for them to change the account and 3 hours to fix it over the phone.
I just feel that their security was lax for such a large company that is used by millions
Ok just questioning, and if anything would happen, I work from home and could lose my job. I know we cannot work on what if's but in the wrong hands this is a very bad situation.
Also, please do not publish this question on the site.
Are you still replying?
so is the two year statute in effect?
I was a paralegal at one time.
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