My mother made two payments to the pediatricians office. Those two visits were reimbursed from the state to the clinic. because of that all 5 visits that were reimbursed go back to her evem though she didnt pay all of them I'm not sure why they would need to speak to her. That's part of the problem I'm having.
Thank you for the information: My mother made two payments to the pediatricians office. Those two visits were reimbursed from the state to the clinic. because of that all 5 visits that were reimbursed go back to her evem though she didnt pay all of them I'm not sure why they would need to speak to her. That's part of the problem I'm having. Response: I am with you here. I am not sure what legal basis the doctor's office had in contacting your mother. Your mother as the grandmother is not a responsible party for her grandchildren's medical bills when she is not a legal guardian. Regardless of who paid the bills, the clinic must pay the check to you and not your mother. After all, if the bills were not paid, the clinic would have come after you and not your mother.
The clinic violated HIPAA by speaking with your mother about your children's medical bills. Regardless of her paying some of the bills, the doctor's office has no legal basis to contact her regarding the reimbursement check. The check should go to you.
You may file complaint against the clinic with U.S. Department of Health and Human Services, Office for Civil Rights. This is the division charged with the enforcement of HIPAA:
Thank you very much! I had a feeling they had.
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