My name is XXXXX XXXXX I'd be happy to answer your questions today. I'm sorry to hear that this happened.
If the original contract
that you signed when you had the procedure done called for interest on any unpaid balance, then, yes, they are allowed to charge interest. A person cannot charge interest on a debt it was never disclosed to the consumer.
When a person pays to have a service provider, the person providing the service has an obligation to do it correctly for the agreed price. That means that if they make a mistake, they have an obligation to fix it (or to pay damages if they can't). If there was something wrong with the original treatment that you got, such that it required a second visit to correct it, that would be covered under the original agreement. A person would only have to pay for any additional treatment received at later visits.
Florida has a statute specifically prohibiting unfair and deceptive trade practices
. Fl. Stat., Section 501.204. If the doctor is in the habit of suggesting that certain services are covered under an original contract, inducing people to return for follow-up treatments, and then charging them, that could be seen as unfair and deceptive.
Look at the paperwork from the original treatment. If it says that there might be a fee for follow-up visits, then they may be able to charge it as disclosed. But when they suggest or state that it would be free, and then charge for it, that's not really a fair practice. Letting them know that you may sue them for your attorneys fees and damages under the statute if they pursue you further, or that you may file a Complaint with the Attorney General
's Office, may make them more willing to negotiate.
If you are able to reach an agreement with the office, that would avoid a judgment against you (if they never file a court case, or it is dismissed). The only other way to avoid a judgment is to pay, let them know that you're paying under protest (you can write that on the check) and sue for a refund. If you send them the original agreement, and evidence that your second visit was to fix issues, that may also help you show that you do not owe the $300 or the interest on it. You would still have to pay any remaining balance on the $1,000.
If you have any questions or concerns about what I've written, please reply so that I may address them. It's important to me that you are 100% satisfied with the service I provide. Otherwise, please rate my service positively so that I get credit for answering your question. Thank you.