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Hi, Frances, My name is XXXXX XXXXX I will be assisting you. If I have not Answered your question, please let me know and I will be glad to explain further,
I am so sorry to hear about your experience. This was obviously a scam which is designed to defraud honest, hardworking people like you out of their hard earned money. You can get all the help you need to get a full refund by reporting this company to 2 government offices.
1. You must file a formal complaint with the Federal Trade Commission. This is the Federal agency which protects the consumer like you from false and misleading advertising. They have the power to prosecute these companies and force them to return all your money and force them to take back their merchandise. You can file your Complaint online at their official website - www.ftc.gov
2. You should also file a formal complaint with the California State Attorney General's Office. That Office has the power and the authority to prosecute them also and to revoke their license to do business or sell anything further to any California resident. You can file this Complaint online also at their Official website -
I wish you he best of luck,
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