Hi, Frances, My name is XXXXX XXXXX I will be assisting you. If I have not Answered your question, please let me know and I will be glad to explain further,
I have read your post, but did not see any question,
What question may I Answer for you this evening ?
Thank you and I look forward to your reply,
Can I do something about the damages SLM had caused me. The redundant delinquency reports affected my credit score and in a way affected my life.
Good morning, Frances, Thank you for your reply, I need a little more information, if you do not mind, so that I may give you a more complete Answer,
1. Just so that I have the entire picture, am I correct in saying that you had several student loans, but in repaying them, you make one payment and they are supposed to allocate the payment among the several loans ?
2. If so, when did you start repaying these loans ?
I just have one student loan from Sallie Mae. The first delinquency report was more than a year and a half. I am paying this student loan religiously every month through automatic debit. Then one say I received a call from a collector about delinquency report. I forgot what collector agency. So I called Sallie Mae and asked what was going on. I told the customer service that I am paying my loan every month and I can prove with my bank account. She figured out that I have one major Account number and that is the account number I have been paying Sallie Mae but she stated that the payment wasn't applied to all my account. I didn't get that at first so I explained to the representative that Sallie Mae just give me one account number and I didn't know what was the sub-accounts she was referring to. It turned out that the personnel who was applying my payment forgot to apply to one sub account. The scenario was like, 4 sub-account are current and one sub-account was past due and delinquent. So I got upset and I told the representative that this is not my fault because my payments are up-to-date. She apologized but she said they can't do anything with the delinquency report. She said that it will go away in time. It was the first time and I was still naive at that time and then it happened again with Sallie Mae. Same scenario, one sub-account got delinquent again. So on my credit report I have multiple delinquency reports that were not my fault. I'm sorry if this has been long. I am just getting a fresh frustration emotion on this.
Thank you for your answers.
Good morning, Frances, Thank you for your reply,
Do not worry, your reply is not long, and I understand the frustration you feel. I researched your question and found that not only can you sue Sallie Mae, but many students have already sued them already because of their business practices. You have an excellent case and you should sue them. You have all your account information and the automatic payment set up so that Sallie Mae does not have any grounds to defend against your lawsuit. In fact, there should have been no mistakes because of your automatic payments. You can recover monetary damages from them for ruining your credit and they will be ordered by the Court to pay you as well as contact all the major credit reporting bureaus to correct the misinformation they gave in saying that you were delinquent.
I wish you the very best. Please don't forget to leave a positive rating so that I can receive credit for researching your question and furnishing you with Answers and information, otherwise I will not receive any credit for assisting you and it does not cost you anything additional to leave a positive rating. Thank you for understanding,
Please be kind enough to rate Excellent Service" so that I receive credit for assisting you, it will not cost you anything additional to give me a positive rating, and that is the only way I can receive credit, Thank you for understanding,
Bonus and Positive Feedback on survey is very much appreciated,
Thank you very much Andrea. What will be my first step on SLM. Do I have to contact a lawyer? What if I can't afford a lawyer where can I go?
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).