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You would want to visit with a local attorney who does Civil Trial Law or Civil Litigation. Usually the cost for an office consult and to get some questions answered about a specific contract will be between $100 and $300 although some attorneys don't charge anything if it isn't a lengthy meeting.
Also, don't be tempted to hire the biggest law form, many of the best litigators out there work for themselves or smaller firms, particularly in Texas.
If you have some general questions you need answered Id' be glad to take a look at them and see if I can answer through this forum.
We can't do a full contract review of course but many times we can provide enough information to at least point you in the right direction.
We could start with you explaining how the company "failed to perform in quality of service issues".
Thanks for your response. We have had repeated problems with the quality of the uniform cleaning. Before I signed the contract the company made assurances of pressing the uniforms and being able to make changes in style and sizes for my guys. We've made request with our service reps on numerous occasions verbally and no response etc..
The "verbal promises" probably aren't admissible since you have a written contract, however, if they aren't performing the services adequately then you can claim that they breached the contract and have a court let you out of it (aka void it). How long is the remainder of the contract and how much is it per month?
About 350 per month for another 4.5 years.
So it's substantial enough to be worth pursuing a legal action.
Did the company give any excuse for the bad service?
Contract says I must contact company in writing by certified mail and give them 30 days to resolve the issue. If company cannot resolve in 30 days then I may cancel contract.
Did you send them the notice?
are you still there?
It looks like the chat function is messing up so I'm going to switch this to a Q & A format. It might take us a little longer but the result will be the same.
Not really, they did fire one of the route driver / service reps. They intimated that the things I was told by the salesman were just sales talk and they could not possibly have the uniforms returned as promised each week.
Salesman promised i could make changes any time and cancel with 30 days notice. I'm still reading and reviewing the contract.
We have ordered changes to style and size. This order has been placed with the route driver / service rep verbally. No response.
Uniforms come back sloppy and not looking pressed as promised.
Request for changes in short vs long sleeves took over 6 weeks to get straightened out.
Just to name a few.
I like your answer. I'll start pursuing this . Thank you.