Thank you for your question. Please permit me to assist you with your concerns.I am genuinely sorry to hear that you are in this situation. It is likewise all too common for companies to blame the manufacturer when they themselves performed potentially shoddy service installs.To answer your question directly, it is not a 'legal' requirement that replacement transportation be rented from a licensed agency, but it may be a 'contractual' requirement under the insurance coverage policy. Similarly there is no requirement that a vehicle be registered as commercial for loss of use, that can simply be shown from circumstantial and additional evidence, for example based on past income stubs or additional costs. The adjuster may require a formal rental as per their agreement for coverage, but it is not state law in any way.Good luck.
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