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The contract says two movers and truck for $199 for the first two hours I live in a studio apartment and no way shape of from would it take two hours as I had sold most of the items prior to the move.
The contract reads "The customer designates the company and movers as their agents to complete the move at the direction of the customer." Nothing stated about outsourcing the job. The company send me via email a copy of the contact the start and end times don't even match the original contract the move started at 1:45 on the copy then sent me 2:00 is written in with and ending time of 3:30 the ending time on the original signed contract is 4:42.
They had me sign a manual credit card form for $289 and yet my card is not even imprinted on this manual form. They have provided no information on how to file a claim against the insurance company for damages - nothing.
Thank you - I have attempted to contact them by phone numerous times and my calls go un-answered they have sent a few emails each time from a different person with no resolve. If you could see the actual documents you would be able to see that they are back tracking and filling in times etc. because they completely screwed up...