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Hello and welcome.
My name is XXXXX XXXXX my goal is to provide you with excellent service today. I am very sorry to hear of your difficult situation. Before I can give you an accurate answer to your question, please provide the following additional information:
Did your dog suffer any permanent injury due to the vet's mistake? How much will it cost you to repair damage done to your dog by the vet and complete the job you originally contracted for them to perform?
I look forward to assisting you as soon as I have received this information. Thank you.
I need to take my dog to a Vet get evaluated to see what's the permanent damage and how much will cost me. I will give back to you my answer after I am sure about it.