Yes the job was fulfilled according to the contract, with extra cost on our part because she changed the location of the outside unit. We didn't charge her the extra and we ate the cost. No rebate was mentioned on the contract she signed. She signed the contract before I even found one on the Fujitsu site.
no it wasn't. I always try to find a rebate and if I do I let the client know in case they want to try and get one
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