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I was connected to the FHA Advocacy & Collection person by the name of Licia who advised that this code was entered on April 24, 2013. When I asked why she started some talk about I was under modification. I explained after asking her was she with FHA or the Bank, that the modification had been completed. She replied she was with the Bank saying I could pay via phone. She then mentioned something about a $10.00 fee which I refused to pay as in my mind this was not an error of mine but Bank of America's continued mishandling of this matter. Bank of America is filled with folks who have no idea as to why things happen.