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It is not illegal to use brokers to obtain loads I am afraid. Brokers are regulated under the Federal Motor Carrier Act and they must be licensed. Additionally, the broker must provide written contracts
to customers, including the full cost of the service. The broker must disclose to the trucking company the full price they are receiving for the service and the amount they are charging the trucking company for their service and any fees they are charging must be in writing with the trucking company. If the brokers are providing false information to your company about charges for the load, the DOT is who regulates the FMCA and that is who you would report to for investigation. Additionally, if you discover they are shorting you pay on loads, you can also sue them for fraud and misrepresentation and breach of contract
to recover the money you are due.
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