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Dear XXXXX, My name is XXXXX XXXXX my goal is to provide you with Excellent Service,
I am sorry to hear of the trouble the company has given you. You can report the company for trespassing onto your property and for tampering with your tank by putting a lock on it. They might help you get the lock off, but will not get involved with anything else, saying that it is a civil matter. If the police do not help you remove the lock, you can do it yourself, or better yet, ask the company which regularly delivers your propane to help you remove it.
You can sue the company for damages in Small Claims Court. You can use a lawyer, if you prefer, but you do not need one in Small Claims Court.
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