As part of our attempts finalize your account, we have come to the below conclusion and will apply all stats in writing prior to any form of payment is made to us.
$10,537.50 ßTotal Refund
$1,712.00ß Rejected Batch Withdraw (minus)
$1,658.50 ß Rejected Batch Withdraw (minus)
$7,167.00 ß Payback amount prior to adjustments
$495.78 ß April Statement Fee (minus)
$6,671.22 ß Payback Amount after Statement Adjustment (Discount fees)
$671.22 ß NSF Fees
$6,000.00 ß Total payout Balance after all Deductions
No!!! The above $495 was money I was charged that I never should have been charged. The $671 was fees I was charged from them that I never should have been charged if they would have done the correct withdraw. These are the only credits offered. They still cost be over $350 in overdraft fees with my bank. The first overdraft put me out of business for 2 days costing me over $1200, and they did not even know about the first 2 withdrawls until I sent a bank statement showing this. This is why Chase allowed me to freeze the account. This was their response to my offer that would have covered the cost that they directly cost me.
I received your fax with your over all justification for a payoff balance of 4,000.00.
As I stated when we last spoke (and previous correspondence) the payoff balance of 6,000.00 was non-negotiable and any rebuttal would be handled by our Risk/Collections Manager directly.
Again, I / we (Momentum Payment Systems) certainly apologizes for the inconvenience this caused you and your business; however I have made every attempt to resolve this without escalating to upper level management.
You will more than likely be contacted in the next 24-48 hours.
I would be happy to provide my response which explained out these cost. I have still not received an accurate account of my April charges and have not been able to pay my sales tax as a result. In addition they have reported the wrong credit card amount to the IRS.