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My name is XXXXX XXXXX my goal is to provide you with excellent service today. I am sorry to hear of your difficult situation. Before I can give you an accurate answer to your question, please provide the following additional information:
Did you agree in the lease terms that they could show the property without providing you notice?
I look forward to assisting you as soon as I have received this information. Thank you.
NO in the lease it stated that they would provide a 24hour notice.
I see. Thank you, XXXXX XXXXX clarifying this for me.The rental company appears to be breaching the lease agreement since the lease language comports with state law which typically requires notice and consent from the tenant as well. I would communicate a demand to remove the lock box immediately as you have the right to do as long as you remain a tenant.If they do not comply, I would call the police and request their assistance in getting the box removed or remove it yourself if possible.You can also file complaints with the state attorney general's office, the BBB, and state real estate licensing authority since the rental company representatives should be licensed by the state. These agencies may be able to assist you, but for the fastest results, you may need to retain an attorney to communicate a demand to them.
Here is a link to the AG's website:
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"Landlord shall have the right to enter the leased premises at all reasonable times for the purpose of inspecting the same and/or showing the same to prospective tenants or purchasers. and to make such reasonable repairs and alterations, additions, fixtures, and any other objects which may be affixed or erected in violation of the terms of this lease. Landlord shall give reasonable notice of intent to enter premises except in the case of an emergency."
Does this make the lock box legal?
A landlord usually has a key so they can gain entry, so the lock box itself is not a violation of the lease agreement. But using it to gain access at any time without prior notice would typically be a violation of the lease and state law, so if they are using it for that purpose it should be removed.
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