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hi dear so i am an hair company that sales virginhair
some lady recently purchased hair for are hair company and now says she is going to sue me because the hair isnt virgin hair on my site it says all sales are final due to the proccessing
the hair was on promotion sale meaning that it was the lowest grade we had which is 3a and shes claiming her stylist says it is also synthetic mix of hair but after talking to my vendor he ensured they only sales 100 human hair material
she asked for an mailing address to send me an certified letter i was just going to ignore her because before she checked out she knew that all sales was finals the hair has been used and now shes expecting more hair or an refund ...
everyone i have talked to told me to not to worry about it in the hair buissness this happens all the time so im aware of this
She would have to sue you where you are located, or at least she is supposed to, and no lawyer is going to help her without her paying them a lot.
yes she has emailed me for my address to send certified letters
You can give it to her or just ignore her. Nothing requires you to give it to her.
first she argued with me and i was willing to accomadate her after speaking with the vendor ,he ensured that the hair is reall human hair and not to worry about its ..she wore that hair about 3 weeks and expects an refund or more hait
I don't think you have anything to worry about as far as a lawsuit.
yes im going to ignore her i just dont like the feeling of getting played you know or taken advantage of if i give in to ever unhappy customer i wont be able to conduct my buisness thats why it says all sales are final
She would have to hire an expert to come there and testify that it wasn't human hair, etc.
and okay great thanks for making me feel a little better
How much money are we talking about?
only 300 dollars
she got 6bundles of hair for 300 when really it cost alot more if i was selling to profit
You don't have to worry about it. She is almost certainly just blowing smoke and trying to scare you into giving her some money.
shes upset because she paid 400 to get the weave installed but thats not my problem you know
It is just someone trying to scam you.
i feel the same way and thanks so much for your help
You're very welcome and I wish you the best.
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last questions i was wondering am i protected on all sale final items i know alot of companies say all sales are final upon purchase
Anything else I can assist with?
You are unless the product is defective somehow. Nothing protects you from being sued for a defective product.
defective meaning? examples pls
even with hair extensions ?
If it turned out that the hair was not human hair, for instance. Or if it was so brittle it couldn't be used.
well the thing is all virgin hair has brittle ends it says that on the website also
for hygiene purposes is why we have all sales are final once installed in your hair
i feel like as soon as she got the hair she should have said something right away
I don't disagree with you.
As long as it is within normal product you should be okay.
Realistically it would be rare that someone sued you over that amount of money because it is too much trouble for no return.
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