I feel that the offer to get me to the contract was deceptive in nature because the price offered, both written and verbal, was not the price in the contract. Neither their written offer, nor the verbal discussion with their representative indicated that the price was different than what was stated in the contract.
They have offered discounts for automatic payments in the past, but have never indicated an additional fee.
The company already offers electronic statements and online payments, so there are no mailing costs required for them for those who do not elect the automatic pay options.
Thank you for your prompt responses. I will rate your answers positively so you will receive compensation for your work. It was worth every penny to learn how contracts work in my state and that deception is allowed under the law as long as there is no legal basis to prove deception.
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